These are a few basic terms to help you get started:

Resolution: is the measure of pixels in the display, usually expressed in measurements of width x height. For example, a monitor that is 1920 x 1080 is 1920 pixels across and 1080 pixels down.

DPI (dots per inch): is the number of dots in a printed inch. The more dots the higher the quality of the print (more sharpness and detail. For example. If you have a 5-inch x 5-inch shape at 100 dpi, that you’re wanting to be produced at a larger size- say 10”x 10”. If you simply scale it to twice its original size you go from 5”x 5” to 10”x 10” Since the size has now doubled, your resolution has been cut in half- that particular part of your graphic, is now 50 dpi.

When you’re submitting your files for a product, we ask that they’re at least 150 dpi at the actual size you’re intending the final product to be. The resolution of any file is only as good as the dimensions.

USER’S SUBMISSIONS AND OWNERSHIP:
As account holder with us, you (as the user) may be permitted to submit and upload various content, including pictures, graphics, as well as designs, files, pictures, patterns, and other types of media content- (let’s just say “User Submissions”).
All User Submissions are subject to our Terms of Service and our FASHIONABLYskilled upload Rules.

Remember that as a user you are solely responsible for all content submitted to our website, including photographs, videos, textual content, drawings, designs, and other works, whether submitted as a T-shirt design or for any other purpose. We hold you to our user T.O.S.

Such issues can arise from license, rights, consent, permission or authorization to use.

***********We just wanted to get a bit of information out there for an easier read to get a basic understanding of what will be needed for custom images on products. There is of course more detailed information available  on our site. If your having an issue getting the information your looking for don’t hesitate to contact us any time.